Bill Taylor received his first license to practice insurance in
1974 after graduating from Southwest Texas State University.
He spent some time in the bowling business prior to that time, which
set the stage for the eventual path the agency would follow.
In 1977 he insured the first of many bowling centers that would
become the agency’s niche. Bill earned his Certified
Insurance Counselor designation in 1982 and also became a Licensed
Risk Manager. Although the company was (and is) a full service
insurance agency, over time Bill and his business partner Judy have
become more and more involved with the recreation industry, especially
bowling and skating establishments. Today, Bill and Judy concentrate
most of their time in servicing these businesses, while Colleen
Aguon manages the rest of the agency.
Colleen is our commercial lines Customer Service Representative.
She works with our commercial clients to provide insurance quotes,
order new and renewal policies, submit change requests to the carrier,
and she assists with any claim filing procedures. She is a proud
graduate of Humboldt State University and began her insurance career
as a data entry clerk for a health insurance carrier. Since making
the switch to Property and Casualty insurance, she has made it a
point to further her insurance education in an effort to provide
the best possible service to her clients. She holds a General Insurance
Certificate, the Accredited Customer Service Representative designation,
as well as a Texas Property & Casualty Insurance Agent license.
She has also earned the prestigious Certified Insurance Counselor
designation. She is dedicated to ensuring the overall customer satisfaction
of our commercial clientele; if you are Colleen’s client,
she will go the extra mile for you!
Virginia has been with us for about 12 years, but has been in the
insurance industry since 1973. She earned her license in 1987,
has had her ACSR designation since 1997, and she continues to keep
her Continuing Education current. As a Personal Lines ACSR,
Virginia processes new business, claims, and changes to policies.
She also handles billing questions and researches and resolves general
Cathy, our Bilingual Customer Service Representative, is a producer
for our Personal Lines Auto, Mobile Home, and Homeowners’
Insurance products. In addition, she also does some individual
Marketing. She has over 11 years of experience with a major
insurance company, as well as nine years of experience as an insurance
agent. She has a strong background in Personal Auto and Homeowners’
Tony Chapman has been a licensed insurance agent since 1999. He's
been practicing in the Austin area for the last 9 years, but we
are now proud to have him bring his knowledge and experience to
our agency. Tony is also a life long resident of San Marcos and
understands the needs of the community. His father, Charles W. Chapman,
planted him and his sisters Melissa and Christie here when he became
District Attorney of Hays County and Tony's loved it here ever since.
He can help you with your Auto, Motorcycle, Boat, Mobile Home, Homeowners
and Business Insurance. “My main goal is to provide the best
service possible. Whether you are an existing customer or a prospective
customer, everyone gets the royal treatment with me”.
Matthew has insurance experience in both personal and commercial
lines as well as in life and health. He graduated from The University
of Texas Pan American where he earned his BBA before moving to Central
Texas. Matthew's background includes working in the oil & gas
industry of South Texas, postage and financial industries which
led him to insurance. Matthew enjoys building relationships with
his customers, educating them about insurance and making sure that
their policies are built for their specific needs.